Effective Date: 27/03/2024

We are committed to delivering high-quality education and ensuring your satisfaction. Please review our refund policy carefully.


1. Refund Eligibility

We understand that circumstances may change, and you may need to request a refund. Refund eligibility is subject to the following conditions:

1.1. Course Refund Period: You are eligible for a full refund if you request it within 7 days from the date of course purchase. After this period, refunds will not be provided.

1.2. Unused Courses: To be eligible for a refund, you must not have completed or accessed more than 10% of the course content, as determined by our records.


2. Refund Process

2.1. To request a refund, please email us at [email protected] with the subject line "Refund Request - [Your Course Name]."

2.2. In your email, please include the following information:

Your full name

Course name and date of purchase

Reason for the refund request

Any supporting documentation (if applicable)

2.3. Once we receive your refund request, our team will review it and notify you of the approval or rejection of your refund.


3. Refund Approval

3.1. If your refund request is approved, the refund will be processed to the original method of payment within 3-5 business days.

3.2. Please note that depending on your payment method and financial institution, it may take additional time for the refund to appear in your account.


4. Refund Rejection

4.1. Refunds may be rejected under the following circumstances:

You have accessed or completed more than 10% of the course content.

Your refund request is made after the 7 day refund period has expired.

There is evidence of a violation of our terms and conditions or academic integrity policies.

5. Course Access Upon Refund

5.1. If your refund request is approved and processed, you will lose access to the course materials, including video lectures, quizzes, assignments, and any associated resources.


6. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at [email protected] for assistance.